Philippines calls India for back-up call centers facility
Ed Orpina sales director of Philippines based R Systems – IT business solution service providing company – maintains that the Philippines is optimum place for Indian call center service providers to install their extended facilities. He maintains that Indian & Philippine population is proficient in English and that would attract major corporate firms to outsource their call center operations to some offshore location.
Call center services in India are raking the interest in the west world like never before. Orpina also explains that vending services to the Philippines by Indian partners is a good prospect as US companies are finding offshore outsourcing as an effective way to reduce the cost of doing business – mainly due to globalization.